Service target
Through standardization, differentiation and value-added services, we help our customers improve efficiency, reduce costs, improve customer profitability and product value, build Jinke service brand competitiveness, and lead the industry service trend.

Quick response
Jinke meets customer needs in the shortest time with a complete service platform and fast response mechanism.

Active inspection
Engineers arrive at the customer's factory from time to time to conduct inspections of the equipment, master the operation of the equipment, and help customers design solutions.

Maintenance plan

Pay attention to product safety, standardize maintenance of equipment, keep equipment in good working condition, and avoid unnecessary risks. Based on different site conditions and methods, Jinke Machinery Co., Ltd. customizes individual maintenance and repair programs and implements preventive maintenance measures on a regular basis to optimize costs and maintain stable and stable operation of the equipment.

Customer benefit measures

On-site inspection

test

Regular inspections can help you plan and maintain your equipment in a targeted manner and be prepared for emergencies. The service engineer evaluates the current state of your machine against the Jinke mechanical technical standards, which will save you valuable time in advance and avoid affecting your production schedule due to unplanned downtime.

Overhaul

Prolonged operation of the machine can result in wearing parts or abnormal condition of the parts. Jinke Machinery will help you replace all worn parts and components to ensure the sustainable operation of the equipment.

Comprehensive maintenance program support

Diagnose report

Jinke Machinery Service Engineer participates in the production and equipment maintenance process of the customer in stages, carefully studies the operation quality and existing problems of the customer equipment, evaluates the equipment objectively and neutrally, and provides reasonable and detailed analysis reports and optimization suggestions.

Technology upgrade
With the continuous development of equipment and the application of new technologies and new functions, Jinke Machinery will help you keep up with the pace of equipment technology innovation and strive to keep your equipment up to date, thus achieving higher efficiency and lower energy consumption. Revenue requirements.

Customer benefit measures:
The most valuable equipment upgrade solution
The latest technology equipment modification proposal

service
Jinke Mechanical Service Engineer provides technical consultation and on-site fault inquiry and troubleshooting for customers around the clock. For the tough problems, the organization experts diagnose the cause of the failure, and the remote operation and maintenance system can realize the global remote service. We will respond quickly and promptly for each service requirement.

Spare parts management package
For each customer field device model, based on the difference in the versatility and customization of the spare parts and the impact on the operation of the components, a three-level spare parts inventory management is implemented: the factory inventory of the common parts, the customer inventory of the customized parts, and the supplier of the important parts. in stock. Through predictive inventory preparation, you can proactively prepare spare parts for equipment maintenance and repair, minimizing the reduction of unplanned downtime. Jinke Machinery will be dedicated to helping each customer to make reasonable spare parts inventory planning.